Hey bunqers 🌈,
We all know that fantastic moment when you get your brand new phone 📱
Logging in on your bunq app on the new device is super easy, especially when you've retained your old phone number.
Follow the steps below if you have the same phone number or email address or got invited by a friend, or signed up via desktop:
Open the bunq app 🌈
Enter and confirm your phone number, linked to your bunq account
Enter your Security code
Follow the re-identification instructions on your screen
Keep in mind: For security reasons, you can't use the app from two separate mobile devices at the same time. You can only use 1 mobile device and bunq web at the same time.
How do I log into my Business account from a new device?
To open a Business account, it's necessary to first have a Personal account which has been verified.
Therefore, it’s only possible to access your Business Account through your Personal account credentials. Invited company directors can also gain access to the Business account, but only through their own verified Personal account credentials.
How do I log in on a new device as a minor?
Open the bunq app
Login with your phone number and your Security Code
Authenticate yourself using your Identification Document
Our relevant team will perform review of your Login attempt on the new device
Once they finish the review, you'll get access to your account.
I’ve made too many unsuccessful re-verification attempts. What should I do now?
If you've made over 6 unsuccessful verification attempts when trying to log in from a new mobile device, you'll need to wait for 1 calendar month from your last attempt before trying again.
In case you need to access your account urgently, please contact us through our Support Center so we can assist you further.
Hey bunqers 🌈,
We all know that fantastic moment when you get your brand new phone 📱
Logging in on your bunq app on the new device is super easy, especially when you've retained your old phone number.
Follow the steps below if you have the same phone number or email address or got invited by a friend, or signed up via desktop:
Open the bunq app 🌈
Enter and confirm your phone number, linked to your bunq account
Enter your Security code
Follow the re-identification instructions on your screen
Keep in mind: For security reasons, you can't use the app from two separate mobile devices at the same time. You can only use 1 mobile device and bunq web at the same time.
How do I log into my Business account from a new device?
To open a Business account, it's necessary to first have a Personal account which has been verified.
Therefore, it’s only possible to access your Business Account through your Personal account credentials. Invited company directors can also gain access to the Business account, but only through their own verified Personal account credentials.
How do I log in on a new device as a minor?
Open the bunq app
Login with your phone number and your Security Code
Authenticate yourself using your Identification Document
Our relevant team will perform review of your Login attempt on the new device
Once they finish the review, you'll get access to your account.
I’ve made too many unsuccessful re-verification attempts. What should I do now?
If you've made over 6 unsuccessful verification attempts when trying to log in from a new mobile device, you'll need to wait for 1 calendar month from your last attempt before trying again.
In case you need to access your account urgently, please contact us through our Support Center so we can assist you further.
Hey bunqers 🌈,
We all know that fantastic moment when you get your brand new phone 📱
Logging in on your bunq app on the new device is super easy, especially when you've retained your old phone number.
Follow the steps below if you have the same phone number or email address or got invited by a friend, or signed up via desktop:
Open the bunq app 🌈
Enter and confirm your phone number, linked to your bunq account
Enter your Security code
Follow the re-identification instructions on your screen
Keep in mind: For security reasons, you can't use the app from two separate mobile devices at the same time. You can only use 1 mobile device and bunq web at the same time.
How do I log into my Business account from a new device?
To open a Business account, it's necessary to first have a Personal account which has been verified.
Therefore, it’s only possible to access your Business Account through your Personal account credentials. Invited company directors can also gain access to the Business account, but only through their own verified Personal account credentials.
How do I log in on a new device as a minor?
Open the bunq app
Login with your phone number and your Security Code
Authenticate yourself using your Identification Document
Our relevant team will perform review of your Login attempt on the new device
Once they finish the review, you'll get access to your account.
I’ve made too many unsuccessful re-verification attempts. What should I do now?
If you've made over 6 unsuccessful verification attempts when trying to log in from a new mobile device, you'll need to wait for 1 calendar month from your last attempt before trying again.
In case you need to access your account urgently, please contact us through our Support Center so we can assist you further.