As a bank, we’re required to verify your identity before opening your bank account at bunq. Since we’d love to have you on board, we want to give you some helpful tips for a smooth, quick, 5-minute identity verification.
In order to get verified, follow these easy steps:
Open the app
Tap on on Get Started
Enter and confirm your phone number
Tap on Sign up in 5 minutes
Select an account type
Fill in your personal information
Fill in your email address and agree to T&Cs
Let’s verify your identity — tap on Start Verification
Follow the verification flow: scan your identification document and take a selfie 🤳
Wait 5 minutes while we get your account verified
Keep in mind the following tips when finishing your verification:
Stay in a well-lit surrounding so the video is clear and your face is clearly visible.
Follow the steps on the screen carefully.
Hold your phone at the same level as your face while doing the verification.
Complete the verification on your own. There can’t be anyone holding your phone or be present in the background.
When you use your ID card, driver’s license or residence permit, be sure to upload a picture of the front and the back side of the card.
Make sure the document you are verifying with is up to date and not expired.
Make sure the document you're providing us with is an accepted one. More details about the documents we accept can be found here.
More tips on how to verify account in 5 minutes can be found here
Having trouble finishing your verification?
It might be that you’re using a document that isn't supported. You can find the complete list of accepted documents here.
If your document is brand new (under 2 weeks), we might not be able to verify it yet. You can try again later or use a different document.
Upload a picture of your original document. Scans, copies or pictures from a screen aren't accepted.
The details on your document need to be readable and the whole document should be visible on the picture. You can’t cover any information on the document.
The picture on the used document should be clear. Your face needs to be recognizable.
You need to resemble the picture on your document. We suggest using a document with a recent picture to ensure it matches your current looks.
Remember to tap on each one of the 4 verification steps in order to trigger the process.
As a bank, we’re required to verify your identity before opening your bank account at bunq. Since we’d love to have you on board, we want to give you some helpful tips for a smooth, quick, 5-minute identity verification.
In order to get verified, follow these easy steps:
Open the app
Tap on on Get Started
Enter and confirm your phone number
Tap on Sign up in 5 minutes
Select an account type
Fill in your personal information
Fill in your email address and agree to T&Cs
Let’s verify your identity — tap on Start Verification
Follow the verification flow: scan your identification document and take a selfie 🤳
Wait 5 minutes while we get your account verified
Keep in mind the following tips when finishing your verification:
Stay in a well-lit surrounding so the video is clear and your face is clearly visible.
Follow the steps on the screen carefully.
Hold your phone at the same level as your face while doing the verification.
Complete the verification on your own. There can’t be anyone holding your phone or be present in the background.
When you use your ID card, driver’s license or residence permit, be sure to upload a picture of the front and the back side of the card.
Make sure the document you are verifying with is up to date and not expired.
Make sure the document you're providing us with is an accepted one. More details about the documents we accept can be found here.
More tips on how to verify account in 5 minutes can be found here
Having trouble finishing your verification?
It might be that you’re using a document that isn't supported. You can find the complete list of accepted documents here.
If your document is brand new (under 2 weeks), we might not be able to verify it yet. You can try again later or use a different document.
Upload a picture of your original document. Scans, copies or pictures from a screen aren't accepted.
The details on your document need to be readable and the whole document should be visible on the picture. You can’t cover any information on the document.
The picture on the used document should be clear. Your face needs to be recognizable.
You need to resemble the picture on your document. We suggest using a document with a recent picture to ensure it matches your current looks.
Remember to tap on each one of the 4 verification steps in order to trigger the process.
As a bank, we’re required to verify your identity before opening your bank account at bunq. Since we’d love to have you on board, we want to give you some helpful tips for a smooth, quick, 5-minute identity verification.
In order to get verified, follow these easy steps:
Open the app
Tap on on Get Started
Enter and confirm your phone number
Tap on Sign up in 5 minutes
Select an account type
Fill in your personal information
Fill in your email address and agree to T&Cs
Let’s verify your identity — tap on Start Verification
Follow the verification flow: scan your identification document and take a selfie 🤳
Wait 5 minutes while we get your account verified
Keep in mind the following tips when finishing your verification:
Stay in a well-lit surrounding so the video is clear and your face is clearly visible.
Follow the steps on the screen carefully.
Hold your phone at the same level as your face while doing the verification.
Complete the verification on your own. There can’t be anyone holding your phone or be present in the background.
When you use your ID card, driver’s license or residence permit, be sure to upload a picture of the front and the back side of the card.
Make sure the document you are verifying with is up to date and not expired.
Make sure the document you're providing us with is an accepted one. More details about the documents we accept can be found here.
More tips on how to verify account in 5 minutes can be found here
Having trouble finishing your verification?
It might be that you’re using a document that isn't supported. You can find the complete list of accepted documents here.
If your document is brand new (under 2 weeks), we might not be able to verify it yet. You can try again later or use a different document.
Upload a picture of your original document. Scans, copies or pictures from a screen aren't accepted.
The details on your document need to be readable and the whole document should be visible on the picture. You can’t cover any information on the document.
The picture on the used document should be clear. Your face needs to be recognizable.
You need to resemble the picture on your document. We suggest using a document with a recent picture to ensure it matches your current looks.
Remember to tap on each one of the 4 verification steps in order to trigger the process.