Issue with ATM withdrawal

What are you looking for?

Issue with ATM withdrawal

What are you looking for?

Issue with ATM withdrawal

What are you looking for?

Hey bunqers 🌈

Extra billing

You can review the applicable ATM fees for withdrawals here. Keep in mind, that some ATMs have their own additional fees.

ATM didn't gave you the cash

Request a refund right away by following the steps mentioned here

When can I request a chargeback for an ATM withdrawal?

  • If the ATM didn’t dispense part or all of the cash, and the amount was deducted from your account and didn’t return.

When can’t I request a chargeback for an ATM withdrawal?

  • If the ATM didn’t dispense part or all of the cash, but the amount was automatically reversed and returned to your account.

  • If the ATM charged a withdrawal fee. Some ATMs have their own fees, and these aren’t eligible for a refund or chargeback.

Important: Repeatedly requesting chargebacks for successful ATM withdrawals or ATM fees is considered abuse of the chargeback process. To protect all users, we may offboard accounts that misuse chargebacks.

Hey bunqers 🌈

Extra billing

You can review the applicable ATM fees for withdrawals here. Keep in mind, that some ATMs have their own additional fees.

ATM didn't gave you the cash

Request a refund right away by following the steps mentioned here

When can I request a chargeback for an ATM withdrawal?

  • If the ATM didn’t dispense part or all of the cash, and the amount was deducted from your account and didn’t return.

When can’t I request a chargeback for an ATM withdrawal?

  • If the ATM didn’t dispense part or all of the cash, but the amount was automatically reversed and returned to your account.

  • If the ATM charged a withdrawal fee. Some ATMs have their own fees, and these aren’t eligible for a refund or chargeback.

Important: Repeatedly requesting chargebacks for successful ATM withdrawals or ATM fees is considered abuse of the chargeback process. To protect all users, we may offboard accounts that misuse chargebacks.

Hey bunqers 🌈

Extra billing

You can review the applicable ATM fees for withdrawals here. Keep in mind, that some ATMs have their own additional fees.

ATM didn't gave you the cash

Request a refund right away by following the steps mentioned here

When can I request a chargeback for an ATM withdrawal?

  • If the ATM didn’t dispense part or all of the cash, and the amount was deducted from your account and didn’t return.

When can’t I request a chargeback for an ATM withdrawal?

  • If the ATM didn’t dispense part or all of the cash, but the amount was automatically reversed and returned to your account.

  • If the ATM charged a withdrawal fee. Some ATMs have their own fees, and these aren’t eligible for a refund or chargeback.

Important: Repeatedly requesting chargebacks for successful ATM withdrawals or ATM fees is considered abuse of the chargeback process. To protect all users, we may offboard accounts that misuse chargebacks.

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Table of Contents

Extra billing
ATM didn't gave you the cash
When can I request a chargeback for an ATM withdrawal?
When can’t I request a chargeback for an ATM withdrawal?

Table of Contents

Extra billing
ATM didn't gave you the cash
When can I request a chargeback for an ATM withdrawal?
When can’t I request a chargeback for an ATM withdrawal?

We’re here for you

If you can’t find an answer to your question or need someone to speak to, we're always available to offer a helping hand.

We’re here for you

If you can’t find an answer to your question or need someone to speak to, we're always available to offer a helping hand.

We’re here for you

If you can’t find an answer to your question or need someone to speak to, we're always available to offer a helping hand.