Issue with ATM withdrawal
Resolve ATM withdrawal issues securely. If your cash wasn't dispensed, follow our steps to request a refund and report the transaction.
Issue with ATM withdrawal
Resolve ATM withdrawal issues securely. If your cash wasn't dispensed, follow our steps to request a refund and report the transaction.
Issue with ATM withdrawal
Resolve ATM withdrawal issues securely. If your cash wasn't dispensed, follow our steps to request a refund and report the transaction.
In this article
Hey bunqers 🌈,
Extra billing
You can review the applicable ATM fees for withdrawals here. Keep in mind, that some ATMs have their own additional fees.
ATM didn't gave you the cash
Request a refund right away by following the steps mentioned here.
When can I request a chargeback for an ATM withdrawal?
If the ATM didn’t dispense part or all of the cash, and the amount was deducted from your account and didn’t return.
When can’t I request a chargeback for an ATM withdrawal?
If the ATM didn’t dispense part or all of the cash, but the amount was automatically reversed and returned to your account.
If the ATM charged a withdrawal fee. Some ATMs have their own fees, and these aren’t eligible for a refund or chargeback.
Important: Repeatedly requesting chargebacks for successful ATM withdrawals or ATM fees is considered abuse of the chargeback process. To protect all users, we may offboard accounts that misuse chargebacks.
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In this article
Hey bunqers 🌈,
Extra billing
You can review the applicable ATM fees for withdrawals here. Keep in mind, that some ATMs have their own additional fees.
ATM didn't gave you the cash
Request a refund right away by following the steps mentioned here.
When can I request a chargeback for an ATM withdrawal?
If the ATM didn’t dispense part or all of the cash, and the amount was deducted from your account and didn’t return.
When can’t I request a chargeback for an ATM withdrawal?
If the ATM didn’t dispense part or all of the cash, but the amount was automatically reversed and returned to your account.
If the ATM charged a withdrawal fee. Some ATMs have their own fees, and these aren’t eligible for a refund or chargeback.
Important: Repeatedly requesting chargebacks for successful ATM withdrawals or ATM fees is considered abuse of the chargeback process. To protect all users, we may offboard accounts that misuse chargebacks.
Was this article helpful?
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In this article
Hey bunqers 🌈,
Extra billing
You can review the applicable ATM fees for withdrawals here. Keep in mind, that some ATMs have their own additional fees.
ATM didn't gave you the cash
Request a refund right away by following the steps mentioned here.
When can I request a chargeback for an ATM withdrawal?
If the ATM didn’t dispense part or all of the cash, and the amount was deducted from your account and didn’t return.
When can’t I request a chargeback for an ATM withdrawal?
If the ATM didn’t dispense part or all of the cash, but the amount was automatically reversed and returned to your account.
If the ATM charged a withdrawal fee. Some ATMs have their own fees, and these aren’t eligible for a refund or chargeback.
Important: Repeatedly requesting chargebacks for successful ATM withdrawals or ATM fees is considered abuse of the chargeback process. To protect all users, we may offboard accounts that misuse chargebacks.
Was this article helpful?
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We're here for you
If you can't find an answer or need someone to speak to, we're always available to offer a helping hand.
We're here for you
If you can't find an answer or need someone to speak to, we're always available to offer a helping hand.
We're here for you
If you can't find an answer or need someone to speak to, we're always available to offer a helping hand.
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