Meet Finn, your personal assistant 🤖

What are you looking for?

Meet Finn, your personal assistant 🤖

What are you looking for?

Meet Finn, your personal assistant 🤖

What are you looking for?

Table of Contents

Where can I find Finn?
What kind of information can I access through Finn?
Are there any limitations to the information Finn can provide?
How does Finn safeguard my privacy?
Where can I find Finn?

Hey bunqers 🌈,

Finn helps you stay on top of your finances by offering personalized insights into your spending and budgets. Powered by AI, Finn is ready to answer your questions and provide helpful suggestions 24/7. You can ask Finn anything 🦾

Where can I find Finn?

You can find Finn in our in-app Support chat, simply: 

  1. Open your Home Tab 

  2. Go to Your Profile in the top left corner 

  3. Tap on Support

  4. Type in your question — and Finn will be with you in seconds!

What kind of information can I access through Finn?

With Finn, you've got a friendly Support guide ready to answer your questions about the bunq app and your Personal and Business accounts.

Finn can answer detailed questions like your average grocery spend, annual Amazon expenditure or the approximate arrival time of a payment. It can also respond to questions beyond transactions, like identifying a restaurant you visited in London or your spend at a cafe near Central Park. If you have a follow-up question, Finn will provide you with more detailed information on the topic you're interested in.

Finn offers insights into your spending (including external Bank Accounts you added), budgets, recommended places, and much more.

Are there any limitations to the information Finn can provide?

Finn is your go-to AI Support, and is here to provide you with fast and effective support. 

We never provide financial or investment advice. As part of our support team, Finn can't provide any financial advice either. You can count on him for brilliant support, but he won't be giving you any financial advice.

How does Finn safeguard my privacy?

Detailed information on how Finn safeguards your privacy can be found here.

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We’re here for you

If you can’t find an answer to your question or need someone to speak to, we're always available to offer a helping hand.

We’re here for you

If you can’t find an answer to your question or need someone to speak to, we're always available to offer a helping hand.

We’re here for you

If you can’t find an answer to your question or need someone to speak to, we're always available to offer a helping hand.