My Joint Account invitee never received their invitation

What are you looking for?

My Joint Account invitee never received their invitation

What are you looking for?

My Joint Account invitee never received their invitation

What are you looking for?

Hey bunqers 🌈,

In rare cases, you’ll find that someone you invite to a Joint Account doesn’t receive their invitation. Luckily, we’re here to help! Read on to see how you can solve this issue!

What’s the regular process?

Usually, your invitee received an SMS notification with a link and invitation to create a bunq Personal account.

They should then:

  1. Download an open the bunq app

  2. Enter and confirm their phone number

  3. Sign up in 5 minutes by providing their personal information and verifying their identity

  4. After the successful verification of the invitee’s Personal account, your shared Joint Account is ready to be used.

What should my invitee do next?

If the invitation wasn’t received, we suggest you to assist your invitee to open a bunq Personal account manually by following the steps mentioned here. After the successful verification of the account, you can manually invite them to join the Joint Account by using the telephone number they signed up with.

Hey bunqers 🌈,

In rare cases, you’ll find that someone you invite to a Joint Account doesn’t receive their invitation. Luckily, we’re here to help! Read on to see how you can solve this issue!

What’s the regular process?

Usually, your invitee received an SMS notification with a link and invitation to create a bunq Personal account.

They should then:

  1. Download an open the bunq app

  2. Enter and confirm their phone number

  3. Sign up in 5 minutes by providing their personal information and verifying their identity

  4. After the successful verification of the invitee’s Personal account, your shared Joint Account is ready to be used.

What should my invitee do next?

If the invitation wasn’t received, we suggest you to assist your invitee to open a bunq Personal account manually by following the steps mentioned here. After the successful verification of the account, you can manually invite them to join the Joint Account by using the telephone number they signed up with.

Hey bunqers 🌈,

In rare cases, you’ll find that someone you invite to a Joint Account doesn’t receive their invitation. Luckily, we’re here to help! Read on to see how you can solve this issue!

What’s the regular process?

Usually, your invitee received an SMS notification with a link and invitation to create a bunq Personal account.

They should then:

  1. Download an open the bunq app

  2. Enter and confirm their phone number

  3. Sign up in 5 minutes by providing their personal information and verifying their identity

  4. After the successful verification of the invitee’s Personal account, your shared Joint Account is ready to be used.

What should my invitee do next?

If the invitation wasn’t received, we suggest you to assist your invitee to open a bunq Personal account manually by following the steps mentioned here. After the successful verification of the account, you can manually invite them to join the Joint Account by using the telephone number they signed up with.

Table of Contents

What’s the regular process?
What should my invitee do next?

Table of Contents

What’s the regular process?
What should my invitee do next?

We’re here for you

If you can’t find an answer to your question or need someone to speak to, we're always available to offer a helping hand.

We’re here for you

If you can’t find an answer to your question or need someone to speak to, we're always available to offer a helping hand.

We’re here for you

If you can’t find an answer to your question or need someone to speak to, we're always available to offer a helping hand.