Placing Stock trades was temporarily unavailable on December 30, 2025

What are you looking for?

Placing Stock trades was temporarily unavailable on December 30, 2025

What are you looking for?

Placing Stock trades was temporarily unavailable on December 30, 2025

What are you looking for?

Table of Contents

What happened?
Need further help?

Table of Contents

What happened?
Need further help?

Hey bunqers 🌈,

Some of you may have noticed that placing Stock trades was temporarily unavailable from 13:06 to 13:37 CET on December 30, 2025. 

This is because Ginmon, our Stocks provider, was experiencing technical issues. This temporarily affected your ability to buy and sell your Stocks through the bunq app. 

We’re happy to announce that the issue is resolved and your Stocks are back to the high speed you’re used to.⚡️

What happened?

Due to issues that Ginmon was experiencing, you may have encountered temporary delays or errors when trying to trade Stocks from 13:06 to 13:37 CET on December 30, 2025.

Need further help?

If you have any further concerns, you can reach out to our Support team in-app. We will help resolve any potential follow up questions or queries you may have. Just follow these steps: 

  1. Tap on your Profile in the top left corner

  2. Tap on 🟢 Support

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If you can’t find an answer to your question or need someone to speak to, we're always available to offer a helping hand.