Hey bunqers 🌈,

Due to a technical issue, some users may have noticed the bunq App being slow or unresponsive between 13:00 and 14:00 CET on December 28, 2025. 

We thank you for your patience and are happy to announce that the issue is fixed - you can now use the bunq app as usual. 

# Why was my bunq App slow?

Due to a technical issue, your app may have been slow or unresponsive.

Rest assured, your accounts remained secure while this issue was going on. 

## Need further help?

If you have any further concerns, you can reach out to our Support team in-app. We will help resolve any potential follow up questions or queries you may have. Just follow these steps: 

1. Tap on your Profile in the top left corner

2. Tap on 🟢 Support

## Related topics 

- Your Security is Our Top Priority

- How do I contact Support?

Want to learn more? Explore more bunq knowledge here ✨