What does the Merchant Pending Payment Refund status mean?

What are you looking for?

What does the Merchant Pending Payment Refund status mean?

What are you looking for?

What does the Merchant Pending Payment Refund status mean?

What are you looking for?

Hey bunqers 🌈

This status means that the merchant has initiated a refund to your bank account. You’ll receive the payment once the merchant sends out the refund. This usually happens within the next day, but it may take up to 7 days.

How will the status of my refund change?

  • If the merchant sends the refund within 30 days, the payment status will be changed to “Received” ✅

  • If the merchant doesn’t send the refund within 30 days, the payment status will be changed to “Expired”.

  • If the payment is “Expired” and you’re entitled to receive a refund from the merchant, make sure to contact them for further assistance with your refund.

You’ll see this description in the payment event

Merchant has issued a refund. We are waiting up to 30 days for the money to arrive. Once we get the refund we’ll release the money to your account.

Hey bunqers 🌈

This status means that the merchant has initiated a refund to your bank account. You’ll receive the payment once the merchant sends out the refund. This usually happens within the next day, but it may take up to 7 days.

How will the status of my refund change?

  • If the merchant sends the refund within 30 days, the payment status will be changed to “Received” ✅

  • If the merchant doesn’t send the refund within 30 days, the payment status will be changed to “Expired”.

  • If the payment is “Expired” and you’re entitled to receive a refund from the merchant, make sure to contact them for further assistance with your refund.

You’ll see this description in the payment event

Merchant has issued a refund. We are waiting up to 30 days for the money to arrive. Once we get the refund we’ll release the money to your account.

Hey bunqers 🌈

This status means that the merchant has initiated a refund to your bank account. You’ll receive the payment once the merchant sends out the refund. This usually happens within the next day, but it may take up to 7 days.

How will the status of my refund change?

  • If the merchant sends the refund within 30 days, the payment status will be changed to “Received” ✅

  • If the merchant doesn’t send the refund within 30 days, the payment status will be changed to “Expired”.

  • If the payment is “Expired” and you’re entitled to receive a refund from the merchant, make sure to contact them for further assistance with your refund.

You’ll see this description in the payment event

Merchant has issued a refund. We are waiting up to 30 days for the money to arrive. Once we get the refund we’ll release the money to your account.

Table of Contents

How will the status of my refund change?
You’ll see this description in the payment event

Table of Contents

How will the status of my refund change?
You’ll see this description in the payment event

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We’re here for you

If you can’t find an answer to your question or need someone to speak to, we're always available to offer a helping hand.

We’re here for you

If you can’t find an answer to your question or need someone to speak to, we're always available to offer a helping hand.