Hey bunqers 🌈,
Excited to start using Apple Pay? Let's go.
Apple Pay is available for users residing in 🇦🇹 Austria, 🇧🇪 Belgium, 🇧🇬 Bulgaria, 🇭🇷 Croatia, 🇪🇪 Estonia, 🇫🇮 Finland, 🇫🇷 France, 🇩🇪 Germany, 🇬🇷 Greece, 🇭🇺 Hungary, 🇮🇪 Ireland, 🇮🇹 Italy, 🇳🇱 the Netherlands, 🇵🇱 Poland, 🇵🇹 Portugal, 🇷🇴 Romania, 🇸🇰 Slovakia, 🇸🇮 Slovenia, 🇪🇸 Spain, 🇸🇪 Sweden, 🇬🇧 the UK, 🇱🇹 Lithuania, 🇲🇹 Malta, 🇨🇾 Cyprus, 🇱🇻 Latvia, 🇨🇿 Czech Republic, 🇩🇰 Denmark, 🇱🇺 Luxembourg, 🇳🇴 Norway, and 🇮🇸 Iceland.
Setting up and using Apple Pay
Every time you pay with Apple Pay, we'll instantly show you key insights into your spending. At a glance, you’ll see how much you’ve paid in euros, how much you’ve saved with ZeroFX, how much you paid in euros when making a payment in a foreign currency, and which account was used via AutoSelect.
Here’s how you can add your card to Apple Pay:
Go to the 💳Cards Tab
Swipe and select your card
Tap on “Set up Apple Pay”
When can I add my card to Apple Pay?
You can add your Physical card to Apple Pay even before it arrives at your door. Just follow these simple steps:
Go to the 💳Cards Tab
Select the card you want to add
Tap on “Add your card to Apple Pay”
Can I add Apple Pay to other iOS devices?
How do I add my card to Apple Pay on different devices?
Select your device below to see how to add your cards 🍎
Also, keep in mind that as of September 21, 2023, you’ll get notified once you add or remove your card in your Apple Pay, Google Pay and Fitbit.
iPhone:
Open the Wallet app.
Tap the “+” sign in the upper-right corner.
Enter your card's security code to add your Credit or Debit card affiliated with your iTunes account. Or, select “Add a different card,” and use your iPhone camera to scan the card information.
Apple Watch:
Open the Apple Watch app on your iPhone.
Select “Wallet & Apple Pay,”
Then tap “Add Credit or Debit Card.”
iPad:
Go to Settings.
Open “Wallet & Apple Pay,”
Select “Add Credit or Debit Card.”
MacBook Pro with Touch ID:
Go to System Preferences.
Select “Wallet & Apple Pay,”
Select “Add Card.”
Apple Pay compatible devices
bunq cards can also be used on even more devices than just your iPhone. Want to add your bunq card to Apply Pay on iPad or MacBook Pro? See how here.
You can also click here to see a list of all supported devices 📱.
Adding Apple Pay as a minor
If you're a minor and trying to activate Apple Pay, please be aware that you must be a minimum age in order to do so. The minimum age varies by country, so be sure to check out country-specific age requirements in the list below:
Netherlands: 16 years
Germany: 16 years
France: 16 years
Italy: 16 years
Spain: 14 years
Belgium: 16 years
Ireland: 16 years
Note: Parents or legal guardians must provide their child with permission to use Apple Pay and agree to the Terms and Conditions.
Why can’t I add my card to Apple Pay?
If you’re experiencing issues adding your card to your Apple Wallet, no worries! Whenever possible, we’ll explain why this is happening by sending you a quick notification. If you missed it, you can always check and find it in by going to the Profile tab and tapping the bell icon 🔔 in the top right corner. We’ll explain the reason for the failure, so you can fix it as soon as possible, because in most cases, you can easily fix this completely by yourself and try again.
Let’s take a look at some common issues which lead to issues connecting your card to Apple Pay and how we can solve them together:
Is your bunq Card frozen? Whenever a card is frozen, it can’t be added to Apple Pay. To add it to Apple Pay, simply reactivate it and try again. You can do this by:
Go to the Cards Tab
Select the card you're trying to add to Apple Pay
Tap on reactivate, and you’re all set to try again!
Is the CVC/Expiry Date correct? If you’re adding your card to Apple Pay from your Apple Wallet, you’ll be asked to provide the card’s CVC and Expiry Date. In these cases, a simple typo can often be the culprit. It’s always worth a second look to make sure the CVC and expiry date match what’s in the app. Here’s how you can check them:
Go to the Cards Tab
Select your card
Carefully enter those details again in your Apple Wallet
Is your card linked to a Bank Account? For your card to work with Apple Pay, it must be linked to one of your Bank Accounts. Here’s how to check and link it:
Go to the Cards Tab
Choose your card
Tap on Pay From and select the Bank Account you’d like to use for payments
Was the PIN entered correctly?If you add your card by tapping it against your device, it will ask for your card's PIN for security. Make sure you're using the PIN associated with your bunq card, not your phone's passcode.
A decision from Apple. For your security, the final approval comes from Apple. Occasionally, they may decline the request. This decision is entirely theirs, and for privacy reasons, they don't share the specifics with us. The best step here is to contact Apple Support directly, as they’ll have the information to help you.
We’ve listed other possible issues you can experience here. If none of these steps solve the issue, please know we’re here for you. Our support guides are available 24/7.