Hey bunqers 🌈,

Experiencing issues with adding your card to Apple Pay or setting up your account?

Worry not, check out the reasons why and potential solutions below:

Location restrictions

Apple Pay is available for bunq users in bunqers who reside in 🇦🇹 Austria, 🇧🇪 Belgium, 🇧🇬 Bulgaria, 🇭🇷 Croatia, 🇪🇪 Estonia, 🇫🇮 Finland, 🇫🇷 France, 🇩🇪 Germany, 🇬🇷 Greece, 🇭🇺 Hungary, 🇮🇪 Ireland, 🇮🇹 Italy, 🇳🇱 the Netherlands, 🇵🇱 Poland, 🇵🇹 Portugal, 🇷🇴 Romania, 🇸🇰 Slovakia, 🇸🇮 Slovenia, 🇪🇸 Spain, 🇸🇪 Sweden, or 🇬🇧 the UK.

It's also important to ensure that the region setting on your iPhone device matches your country of residence. Additionally, the bunq card you wish to use with Apple Pay must be ordered from and registered to your country of residence.

Please note: We're working to make Apple Pay available for users in more countries! Stay tuned, we’ll continue to update this topic whenever we add new countries to our accepted list 🚀

Authentication problems

If you're having issues setting up Apple, it could be due to authentication settings. Please check and adjust these in your phone's settings.

PIN required

Normally, you don't need to enter a PIN code because your identity is verified through biometrics like Face ID and fingerprint. However, in some rare cases, a terminal might ask for one.

If this happens, don't worry! According to Apple's Support Center, you can simply enter any four digits, like 0000, to proceed with your purchase.

NFC settings

Make sure the NFC toggle of your phone is enabled so your phone can communicate with the payment terminal successfully.