Hey bunqers 🌈

At bunq, we follow banking regulations to protect your personal data. We have an internal process in place to ensure that if a data breach occurs, all regulations are followed and you're informed immediately.

What is a data breach?

A data breach is a security incident where personal data is compromised, affecting confidentiality, availability, or integrity. If a breach occurs and poses a high risk to users, we will notify the Dutch Supervisory Authority within 72 hours.

Types of personal data breaches

• Confidentiality breach: Unauthorized or accidental disclosure of personal data.

• Availability breach: Unauthorized loss of access to or destruction of personal data.

• Integrity breach: Unauthorized or accidental alteration of personal data

What happens in such cases?

• If such breach occurs, our employees are required to inform the Data Protection Officer as soon as possible.

• The Data Protection Officer determines if the Personal Data Breach is still ongoing and ensures that appropriate steps are taken immediately to contain and minimize the impact of the Personal Data Breach.

• The Data Protection Officer will determine if a particular Personal Data Breach should be notified to the Dutch Data Protection Authority. If necessary the Personal Data Breach will be notified to the Dutch Data Protection Authority as soon as possible but no later than 72 hours using the online form.

Is my data protected?

Absolutely! In bunq we always make sure your data is secure - all of your personal data is encrypted and secured with an extremely strong authorization gate.