Hey bunqers 🌈,
Received an email from us notifying you that your account is in Safety Mode and wondering what that means? No worries, we’ve got you covered!
Below, we’ll explain what Safety Mode is and how it affects your account.
What is Safety Mode?
At bunq, we take your security seriously. That’s why we regularly review accounts to ensure the safety of your money and personal data.
If our monitoring system detects activity that requires extra attention when we are reviewing your account - your account will automatically enter Safety Mode as an additional security measure 🔒
When your account is in Safety Mode, your outgoing payments may be temporarily limited.
What can I do while my account is in Safety Mode?
✅ You can use your account for essential day-to-day expenses, like paying for groceries or other small purchases of up to 500 EUR per day
✅ You can receive money into your account. For example, your salary will be credited as usual
✅ You can continue using your existing bunq cards: physical cards, plus any card already added to Apple Pay or Google Pay
What is temporarily restricted while my account is in Safety Mode?
❌ You won’t be able to add new cards to Apple Pay or Google Pay
❌ You won’t be able to make larger outgoing payments until the review is complete
Our team works to complete the review within 5 working days. You’ll be notified immediately via email once your account is back to normal..
Can I still receive payments on my account?
Yes! You can still receive money on your account even if Safety Mode payment limits have been applied.
For example, if your salary or another payment is due to arrive during the review period, the money will still be credited to your account.
Why did my account enter Safety Mode?
We continuously monitor account activity to ensure financial security and compliance with bunq’s Terms and Conditions. If our automated system detects activity that might pose a potential risk - such as unusual transactions - we take immediate action to protect your money and data.
These measures help us create a safer banking experience for everyone. You can learn more about how we safeguard your account here.
Hey bunqers 🌈,
Received an email from us notifying you that your account is in Safety Mode and wondering what that means? No worries, we’ve got you covered!
Below, we’ll explain what Safety Mode is and how it affects your account.
What is Safety Mode?
At bunq, we take your security seriously. That’s why we regularly review accounts to ensure the safety of your money and personal data.
If our monitoring system detects activity that requires extra attention when we are reviewing your account - your account will automatically enter Safety Mode as an additional security measure 🔒
When your account is in Safety Mode, your outgoing payments may be temporarily limited.
What can I do while my account is in Safety Mode?
✅ You can use your account for essential day-to-day expenses, like paying for groceries or other small purchases of up to 500 EUR per day
✅ You can receive money into your account. For example, your salary will be credited as usual
✅ You can continue using your existing bunq cards: physical cards, plus any card already added to Apple Pay or Google Pay
What is temporarily restricted while my account is in Safety Mode?
❌ You won’t be able to add new cards to Apple Pay or Google Pay
❌ You won’t be able to make larger outgoing payments until the review is complete
Our team works to complete the review within 5 working days. You’ll be notified immediately via email once your account is back to normal..
Can I still receive payments on my account?
Yes! You can still receive money on your account even if Safety Mode payment limits have been applied.
For example, if your salary or another payment is due to arrive during the review period, the money will still be credited to your account.
Why did my account enter Safety Mode?
We continuously monitor account activity to ensure financial security and compliance with bunq’s Terms and Conditions. If our automated system detects activity that might pose a potential risk - such as unusual transactions - we take immediate action to protect your money and data.
These measures help us create a safer banking experience for everyone. You can learn more about how we safeguard your account here.
Hey bunqers 🌈,
Received an email from us notifying you that your account is in Safety Mode and wondering what that means? No worries, we’ve got you covered!
Below, we’ll explain what Safety Mode is and how it affects your account.
What is Safety Mode?
At bunq, we take your security seriously. That’s why we regularly review accounts to ensure the safety of your money and personal data.
If our monitoring system detects activity that requires extra attention when we are reviewing your account - your account will automatically enter Safety Mode as an additional security measure 🔒
When your account is in Safety Mode, your outgoing payments may be temporarily limited.
What can I do while my account is in Safety Mode?
✅ You can use your account for essential day-to-day expenses, like paying for groceries or other small purchases of up to 500 EUR per day
✅ You can receive money into your account. For example, your salary will be credited as usual
✅ You can continue using your existing bunq cards: physical cards, plus any card already added to Apple Pay or Google Pay
What is temporarily restricted while my account is in Safety Mode?
❌ You won’t be able to add new cards to Apple Pay or Google Pay
❌ You won’t be able to make larger outgoing payments until the review is complete
Our team works to complete the review within 5 working days. You’ll be notified immediately via email once your account is back to normal..
Can I still receive payments on my account?
Yes! You can still receive money on your account even if Safety Mode payment limits have been applied.
For example, if your salary or another payment is due to arrive during the review period, the money will still be credited to your account.
Why did my account enter Safety Mode?
We continuously monitor account activity to ensure financial security and compliance with bunq’s Terms and Conditions. If our automated system detects activity that might pose a potential risk - such as unusual transactions - we take immediate action to protect your money and data.
These measures help us create a safer banking experience for everyone. You can learn more about how we safeguard your account here.