Hey bunqers 🌈,
To make your bunq experience faster and more secure, we are improving our signup and login process — now, you can access your bunq account only with your phone number.
We are removing the option to login with your email address to improve the security of your account. This is because emails are more prone to hacking or other forms of security breaches.
What does this mean if I want to sign up for bunq?
If you’re a new user, you can use your phone number to sign up with us — it’s quick, simple and secure.
What if I have an existing account?
If you have a confirmed phone number
If you have an existing account with a confirmed phone number, you can continue logging into your account as usual.
If you have a confirmed email address
If you have an existing account with a confirmed email address but didn’t confirm your phone number yet, you can keep using the app as long as you don’t delete your app or lose access to your device.
If you lose access to your account on your mobile device - no worries! You can temporarily still log into your account with a confirmed email address directly via this link.
However, we strongly recommend you to confirm your phone number in order to ensure a smooth and easy access to your account via your app.
If you don’t have a confirmed phone number or email address
If you don’t have a confirmed email or phone number and lost access to your account, your account remains active and there is still an option to login.
You can contact Support and our dedicated team will help you log in again - however, this may take some time and requires you to share proof of your identity with us. Therefore, we strongly recommend confirming your phone number for a smooth experience.
How can I confirm my phone number?
Easy! You can confirm your phone number by following the steps below:
Open your bunq app
Go to your Profile in top left corner
Tap on your Personal Information under your Name
Tap on Add Phone Number
Enter a Phone Number
Enter the verification code you receive via SMS
That’s it! You’re all set for an easy login to your account, anytime, anywhere.
Hey bunqers 🌈,
To make your bunq experience faster and more secure, we are improving our signup and login process — now, you can access your bunq account only with your phone number.
We are removing the option to login with your email address to improve the security of your account. This is because emails are more prone to hacking or other forms of security breaches.
What does this mean if I want to sign up for bunq?
If you’re a new user, you can use your phone number to sign up with us — it’s quick, simple and secure.
What if I have an existing account?
If you have a confirmed phone number
If you have an existing account with a confirmed phone number, you can continue logging into your account as usual.
If you have a confirmed email address
If you have an existing account with a confirmed email address but didn’t confirm your phone number yet, you can keep using the app as long as you don’t delete your app or lose access to your device.
If you lose access to your account on your mobile device - no worries! You can temporarily still log into your account with a confirmed email address directly via this link.
However, we strongly recommend you to confirm your phone number in order to ensure a smooth and easy access to your account via your app.
If you don’t have a confirmed phone number or email address
If you don’t have a confirmed email or phone number and lost access to your account, your account remains active and there is still an option to login.
You can contact Support and our dedicated team will help you log in again - however, this may take some time and requires you to share proof of your identity with us. Therefore, we strongly recommend confirming your phone number for a smooth experience.
How can I confirm my phone number?
Easy! You can confirm your phone number by following the steps below:
Open your bunq app
Go to your Profile in top left corner
Tap on your Personal Information under your Name
Tap on Add Phone Number
Enter a Phone Number
Enter the verification code you receive via SMS
That’s it! You’re all set for an easy login to your account, anytime, anywhere.
Hey bunqers 🌈,
To make your bunq experience faster and more secure, we are improving our signup and login process — now, you can access your bunq account only with your phone number.
We are removing the option to login with your email address to improve the security of your account. This is because emails are more prone to hacking or other forms of security breaches.
What does this mean if I want to sign up for bunq?
If you’re a new user, you can use your phone number to sign up with us — it’s quick, simple and secure.
What if I have an existing account?
If you have a confirmed phone number
If you have an existing account with a confirmed phone number, you can continue logging into your account as usual.
If you have a confirmed email address
If you have an existing account with a confirmed email address but didn’t confirm your phone number yet, you can keep using the app as long as you don’t delete your app or lose access to your device.
If you lose access to your account on your mobile device - no worries! You can temporarily still log into your account with a confirmed email address directly via this link.
However, we strongly recommend you to confirm your phone number in order to ensure a smooth and easy access to your account via your app.
If you don’t have a confirmed phone number or email address
If you don’t have a confirmed email or phone number and lost access to your account, your account remains active and there is still an option to login.
You can contact Support and our dedicated team will help you log in again - however, this may take some time and requires you to share proof of your identity with us. Therefore, we strongly recommend confirming your phone number for a smooth experience.
How can I confirm my phone number?
Easy! You can confirm your phone number by following the steps below:
Open your bunq app
Go to your Profile in top left corner
Tap on your Personal Information under your Name
Tap on Add Phone Number
Enter a Phone Number
Enter the verification code you receive via SMS
That’s it! You’re all set for an easy login to your account, anytime, anywhere.