Hey bunqers 🌈,
Get your bunq Payday on Fridays? Your Payday may have been delayed on January 2, 2026 and arrived to your account by 01:40 UTC on January 3, 2026 instead.
Your funds are, and always have been, completely safe. This delay was due to a temporary processing error and we've taken extra steps to make sure this doesn't happen again.
How did this delay affect my interest earnings?
This delay doesn’t affect your interest or Cashback earnings. The exact amount you’ve earned in the past week has been paid out in full to your account on January 3, 2026.
If you get your Payday on any other day, this delay didn't affect your account.
Will this affect my next Payday?
Not at all! This was a one-time issue and it won't have any impact on your next payday. You can expect your interest to arrive on time, as usual.
We’re always working to make your banking life as easy as possible, and we appreciate your patience and understanding. If you have any other questions, you can always reach out to our support team. We're here to help!
How can I contact Support?
You can contact support by clicking here or following these steps:
Open your bunq app
Tap on Profile in top-left corner
Tap on 🟢 Support
We've got you!