Hey bunqers 🌈,
Each beginning has an end and so does your card's validity. To make your life easy, we've explained the regular replacing process in this topic, so you can go through it without any hassle!
What's the regular process?
A few months before the card expires, you will receive a push notification to let you know.
You will then need to confirm your address in the bunq app.
Once the address is confirmed, the card will be dispatched automatically.
The replacement card will have the same card description as the previous one.
The replacement card will have a new card number and an updated expiry date.
So all you have to do is confirm your address in the app, and we will take care of the rest!
Can I replace my card manually?
Indeed, you can! Follow the steps below:
Go to the 💳 Cards tab
Select the card you want a replacement for
Tap on ⚙️ Settings
Select Replace Card
Choose My card is expiring
Edit card details (if applicable) and select Next
Review the information and select Get Your Card
You’re all set — your new card is on the way!
Will my replacement card have the same card number?
Yes — if you replace an expiring card via Replace Card → My card is expiring, your new card keeps the same card number, with a new expiry date and CVC.
And to make sure your card payments continue being seamless, your current card will keep working until the new replacement arrives!
Frequently asked questions
Which cards will we replace?
Any cards that are active or frozen will be replaced.
Will the replacement cost me anything?
No, we replace expired cards free of charge for bunq Core, Pro, and Elite users.
Will it have the same card number?
No, your new card will get a brand new card number.
How long will the replacement be valid for?
The replacement card will be valid for 4 years.
Can I change my address before the card is sent out?
Of course! We'll only send the card out once you've confirmed your address.
Want to get more out of your bunq account?
Check out all of our latest updates here for the new ways we are saving you time, every time.
When can I replace an expiring card?
Replacing an expiring card is only possible before the expiry date 🗓 If that date passes, you have to order a new card via the new card flow.