Frequently Asked Questions

What are you looking for?

Frequently Asked Questions

What are you looking for?

Frequently Asked Questions

What are you looking for?

My eSIM isn't working. What should I do?

Crypto FAQ

Stocks FAQ

How do I keep my account secure?

Bank statement FAQ 📄

My verification is taking longer than 5 min, what do I do now?

bunq Free FAQ 👀

What is 3DS card payment approval?

Why was I charged €18.99?

How do I solve a failed card payment?

Metal Credit Card: How does it work and how can I order?

My card expired - what should I do?

Business account FAQ

One-time FX payments FAQ

How can I change my daily card limit?

How do I activate and deactivate my card?

What's the difference between blocking a card temporarily and permanently?

My bunq card hasn't arrived

How do I change my card's PIN code?

Who can open a bunq Business account in Portugal?