Hey bunqers 🌈,

Biometric identification is an easy and secure way to log in using just your face or fingerprint. You can enable this feature for your bunq account by following the steps below:

How can I enable biometric login?

Click here or follow the steps mentioned below:

1. Tap on your Profile in the top left corner

2. Click ⚙️ Settings

3. Select Security

4. Enable the Biometric login feature

Keep in mind that you should first enable and adjust the biometric settings from your phone to make it work properly. However, not all phones have the biometrics feature.

Why do I see authentication failure when I try to pay?

If you have biometric authentication set up for your account, you may notice that you sometimes get authentication errors on your iOS device. This is due to a temporary OS bug which affects your Face or Touch ID authentication. If you're experiencing this issue, you can try to:

• Restart your mobile device and try again