Hey bunqers 🌈,
We know that getting a garnishment can be confusing and unpleasant. To understand what a garnishment is, you can find further information here.
We are here to help you understand what happens if your French account receives a garnishment and what we do to support you if this happens.
What happens to my Monetary Account(s)?
Step 1. We’ll let you know
When we’re contacted by a creditor (a bailiff, an institution, a Creditor or a creditor’s representative) and receive the garnishment request accompanied with the court order, we put the bank account in question under garnishment by temporarily freezing your monetary account(s) and inform you right away in the app.
To check your received messages from bunq you can follow these steps:
Open your bunq App
Tap on the bell next to your Profile in the top left corner
Check out the messages received - your garnishment notification will be in there
Step 2. Debt collection
While we’re processing the garnishment, we temporarily freeze your monetary account(s). We will transfer money from your account into a special bunq intermediary account where it will be reserved for the creditor. We collect the exact monetary amount of your garnishment.
If the available balance on your account(s) is enough to settle the whole debt, we will immediately proceed with the transfer of the collected funds to the bailiff, either from the intermediary account or directly send the money to the creditor (if that’s stated in the order). We’ll reactivate your account(s) after the transfer and you can use them as usual.
In case there isn’t enough money to cover the debt, we will need to keep your monetary account(s) frozen until enough balance is available to settle the garnishment. Once enough balance has been added, we immediately pay the creditor to ensure you can become debt free and can use your bunq accounts as usual.
Step 3. Unfreezing your Bank Account(s)
When the procedure above is completed, or we receive an explicit request from the creditor, we'll unfreeze your monetary account(s). Then you can use your bunq account as usual.
If the debt is decreased or you have settled it by means other than bunq, we must receive an official written statement from the creditor where it’s stated that the proceedings were completed and bunq is at liberty to release the monetary accounts or return any collected money.
When will my account be unblocked?
This depends on the instructions of the bailiff. To have your account unblocked, please contact the bailiff or agree the amounts (enough to fulfill the debt) to be paid and request a release of the debt collection provided by the creditor.
Is there an administration fee for a garnishment?
By French law, we are required to process every garnishment. For each garnishment on a French account, we can charge a processing fee of up to €100.
For more information of our fees, please check bunq’s Pricing sheet.
Hey bunqers 🌈,
We know that getting a garnishment can be confusing and unpleasant. To understand what a garnishment is, you can find further information here.
We are here to help you understand what happens if your French account receives a garnishment and what we do to support you if this happens.
What happens to my Monetary Account(s)?
Step 1. We’ll let you know
When we’re contacted by a creditor (a bailiff, an institution, a Creditor or a creditor’s representative) and receive the garnishment request accompanied with the court order, we put the bank account in question under garnishment by temporarily freezing your monetary account(s) and inform you right away in the app.
To check your received messages from bunq you can follow these steps:
Open your bunq App
Tap on the bell next to your Profile in the top left corner
Check out the messages received - your garnishment notification will be in there
Step 2. Debt collection
While we’re processing the garnishment, we temporarily freeze your monetary account(s). We will transfer money from your account into a special bunq intermediary account where it will be reserved for the creditor. We collect the exact monetary amount of your garnishment.
If the available balance on your account(s) is enough to settle the whole debt, we will immediately proceed with the transfer of the collected funds to the bailiff, either from the intermediary account or directly send the money to the creditor (if that’s stated in the order). We’ll reactivate your account(s) after the transfer and you can use them as usual.
In case there isn’t enough money to cover the debt, we will need to keep your monetary account(s) frozen until enough balance is available to settle the garnishment. Once enough balance has been added, we immediately pay the creditor to ensure you can become debt free and can use your bunq accounts as usual.
Step 3. Unfreezing your Bank Account(s)
When the procedure above is completed, or we receive an explicit request from the creditor, we'll unfreeze your monetary account(s). Then you can use your bunq account as usual.
If the debt is decreased or you have settled it by means other than bunq, we must receive an official written statement from the creditor where it’s stated that the proceedings were completed and bunq is at liberty to release the monetary accounts or return any collected money.
When will my account be unblocked?
This depends on the instructions of the bailiff. To have your account unblocked, please contact the bailiff or agree the amounts (enough to fulfill the debt) to be paid and request a release of the debt collection provided by the creditor.
Is there an administration fee for a garnishment?
By French law, we are required to process every garnishment. For each garnishment on a French account, we can charge a processing fee of up to €100.
For more information of our fees, please check bunq’s Pricing sheet.
Hey bunqers 🌈,
We know that getting a garnishment can be confusing and unpleasant. To understand what a garnishment is, you can find further information here.
We are here to help you understand what happens if your French account receives a garnishment and what we do to support you if this happens.
What happens to my Monetary Account(s)?
Step 1. We’ll let you know
When we’re contacted by a creditor (a bailiff, an institution, a Creditor or a creditor’s representative) and receive the garnishment request accompanied with the court order, we put the bank account in question under garnishment by temporarily freezing your monetary account(s) and inform you right away in the app.
To check your received messages from bunq you can follow these steps:
Open your bunq App
Tap on the bell next to your Profile in the top left corner
Check out the messages received - your garnishment notification will be in there
Step 2. Debt collection
While we’re processing the garnishment, we temporarily freeze your monetary account(s). We will transfer money from your account into a special bunq intermediary account where it will be reserved for the creditor. We collect the exact monetary amount of your garnishment.
If the available balance on your account(s) is enough to settle the whole debt, we will immediately proceed with the transfer of the collected funds to the bailiff, either from the intermediary account or directly send the money to the creditor (if that’s stated in the order). We’ll reactivate your account(s) after the transfer and you can use them as usual.
In case there isn’t enough money to cover the debt, we will need to keep your monetary account(s) frozen until enough balance is available to settle the garnishment. Once enough balance has been added, we immediately pay the creditor to ensure you can become debt free and can use your bunq accounts as usual.
Step 3. Unfreezing your Bank Account(s)
When the procedure above is completed, or we receive an explicit request from the creditor, we'll unfreeze your monetary account(s). Then you can use your bunq account as usual.
If the debt is decreased or you have settled it by means other than bunq, we must receive an official written statement from the creditor where it’s stated that the proceedings were completed and bunq is at liberty to release the monetary accounts or return any collected money.
When will my account be unblocked?
This depends on the instructions of the bailiff. To have your account unblocked, please contact the bailiff or agree the amounts (enough to fulfill the debt) to be paid and request a release of the debt collection provided by the creditor.
Is there an administration fee for a garnishment?
By French law, we are required to process every garnishment. For each garnishment on a French account, we can charge a processing fee of up to €100.
For more information of our fees, please check bunq’s Pricing sheet.