Hey bunqers 🌈,

At bunq, we make sure your money is 100% safe and follow regulatory procedures in order to do so. As part of our Know Your Customer (KYC) duties, we may reach out to you for some additional account information in order to fulfill our customer due diligence requirements as a bank.

To make sure you can open an account with us seamlessly in 5 minutes, one of the things we need to know is the activities of your company.

Why is bunq asking me to provide this info?

We're legally required to monitor the usage of our bank accounts which is why it's important for us to confirm that information is always up-to-date. We made some changes in our sign up procedure to reflect this.

We want to know more about your business activities since not all types of business activities are within our acceptance policy and we want to better understand what you are doing. That's also how we possibly prevent unwanted restrictions being applied to your account at a later point. So, the more accurate and detailed information we gather at the very beginning of your journey with bunq, the better experience we can offer to you.

If any information is needed from you, a notification will appear within your Home tab. Then you can provide the necessary information directly from the app so you can continue to save time, every time 🚀

What activities aren’t supported?

The following is a list of activities and fields that we currently do not support as part of a bunq Business account:

• Manufacture of basic pharmaceutical products

• Manufacture of other chemical products n.e.c.

• Manufacture of tobacco products

• Manufacture of military fighting vehicles

• Manufacture of weapons and ammunition

• Smelting and refining of uranium

• Other non-ferrous metal production

• Copper production

• Lead, zinc and tin production

• Aluminium production

• Manufacture of precious metals

• Manufacture of gas

• Wholesale of non-ferrous metals and non-ferrous semi-finished products

• Wholesale of ferrous metals and ferrous semi-finished products

• Wholesale of metal ores

• Wholesale of pharmaceutical goods

• Wholesale of tobacco products and smokers’ requisites

• Wholesale of unmanufactured tobacco

• Other pension funding

• Pension funding for specific professional groups

• Corporate pension funding and saving funds

• Industry pension funding

• Reinsurance

• Health insurance

• Non-life insurance (no health insurance)

• Non-life insurance (no reinsurance)

• Slate clubs

• Insurance in kind

• Life insurance (no reinsurance)

• Other financial intermediation

• Bill-brokers and other credit granting n.e.c.

• Participation companies

• Municipal credit banks and commercial finance companies

• Mortgage banks and building funds

• Financial leasing

• Investment funds with restricted entry

• Investment funds in real estate

• Investment funds in financial assets

• General banks

• Savings banks

• Stock credit companies

• Cooperative banks

• Central banking

• Biotechnical research and development in other fields

• Biotechnical research and development on medical products and pharmaceutical processes and of food

• Biotechnical research and development on agricultural products and processes

• Management of real estate

• Renting of non-residential real estate

• Renting of other residential buildings

• Municipal housing

• Fund management

• Other services related to insurance and pension funding

• Guarantee funding

• Insurance markets

• Mortgage, credit and currency brokers, bank and savings bank agencies etc.

• Market makers

• Trust offices

• Stockbrokers, investment consultants etc.

• Administration of financial markets

• Operation of coin operated gambling machines

• Lotteries and betting (no machines)

• Political organisations

• Religious organizations

In order for us to approve your Business account, the activities and corporate structure must all comply with bunq’s requirements.

Did you just get a notification in the app?

Information events are the fastest way to save time when opening a bunq account! They serve as direct options for you to provide documents or information directly to us through your app. To find the events in the app, just follow the steps below:

1. Tap on your Profile in the top left corner

2. Tap on Awaiting Events

3. Select Business information and tap on Awaiting business information

After that, you can upload the specific document or provide additional information that you can send directly to us 🎉

Did you receive another inquiry in the app?

We sometimes may need more information after you’ve set up your account. That’s again due to regulations and requirements we need to follow. You can read more about these types of inquiries here.