Hey bunqers 🌈,

Due to a technical issue, some users may have noticed the bunq App being slow or unresponsive between 13:00 and 14:00 CET on December 28, 2025 and 11:43 to 12:23 CET on December 29, 2025. 

We thank you for your patience and are happy to announce that the issue is fixed — you can use the bunq app to manage your money at the high speed you’re used to 🚀

Why was my bunq App slow?

Due to a technical issue, your app may have been slow or unresponsive. Rest assured, this was purely an access issue — your money and your accounts were and are completely secure 🔐

Need further help?

If you have any further concerns, you can reach out to our Support team in-app. We will help resolve any potential follow up questions or queries you may have. Just follow these steps: 

1. Tap on your Profile in the top left corner

2. Tap on 🟢 Support