Hey bunqers 🌈,

Get your Payday on Fridays or Saturdays? Your Payday may have been delayed on January 2, 2026 or January 3, 2026. Instead: 

• Your Friday (January 2, 2026) Payday arrived by 01:40 UTC on Saturday, January 3, 2026.

• Your Saturday (January 3, 2026) Payday arrived by 14:30 UTC on Sunday, January 4, 2026. 

Your funds are, and always have been, completely safe. These delays are due to a temporary processing error and we've taken extra steps to make sure this doesn't happen again.

How did this delay affect my interest? 

The delay doesn’t affect your interest or Cashback earnings. The exact amount you’ve earned in the past week has been paid out fully to your account. You can verify that you got your Payday by following these steps:

1. Go to 🏡 Home

2. Search for “bunq” in the Recent Transactions Search Bar 

3. Select the incoming payment from bunq on January 3 or January 4, 2026  

4. Check out your Payday summary here ✨

If you get your Payday on any other day, this delay didn't affect your account. 

Will this affect my next Payday? 

Not at all! This was a one-time issue and it won't have any impact on your next Payday. You can expect your interest to arrive on time, as usual. 

We’re always working to make your banking as easy as possible, and we appreciate your patience and understanding. If you have any other questions, you can always reach out to our support team. We're here to help!

How can I contact Support?

You can contact support by clicking here or following these steps: 

1. Open your bunq app

2. Tap on Profile in top-left corner

3. Tap on 🟢 Support

4. We've got you!