Hey bunqers 🌈,

Making payments with iDEAL was unavailable between 05:30 and 06:30 CET on October 24, 2025. This is because iDEAL had a national outage affecting all Dutch banks.

This temporarily affected your ability to pay or top up with iDEAL through the bunq app. The issue at iDEAL has been resolved and all payments are back to normal⚡️

What does this mean for you?

If you made an iDEAL payment attempt between 05:30 and 06:30 CET on October 24, 2025 you may have seen an error message. This is because the payments didn’t go through due to the iDEAL outage. Your money is safe and never left your account during this time.

What are the latest updates?

iDEAL has confirmed that the issue has been resolved and you can make iDEAL payments again as usual.

If you have any further questions or concerns, you can reach out to our support team via the bunq app.