How do I submit payment documents?

Received a request for payment documents? Don't worry, it's standard procedure. Easily upload your files through the app's pending event tab.

How do I submit payment documents?

Received a request for payment documents? Don't worry, it's standard procedure. Easily upload your files through the app's pending event tab.

How do I submit payment documents?

Received a request for payment documents? Don't worry, it's standard procedure. Easily upload your files through the app's pending event tab.

In this article

Hey bunqers 🌈,

Sometimes our relevant department requires some additional information regarding your payments. You can easily handle their application through the bunq app.

How can I upload a document in the app?

You can provide the needed documents easily through a pending event tab you can find on your Home tab if requested.

  1. Tap on your Profile in the top left corner

  2. Look for Awaiting Events

  3. Select the event in question

  4. Follow the flow and upload your document(s) 🚀

I can’t see an event. What should I do?

If you experience issues with this method, you can always submit them to our Support team. If you have a request to provide supporting documents for a payment, worry not - it's a standard procedure which is pretty common for all banks. You can learn more about this here.

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In this article

Hey bunqers 🌈,

Sometimes our relevant department requires some additional information regarding your payments. You can easily handle their application through the bunq app.

How can I upload a document in the app?

You can provide the needed documents easily through a pending event tab you can find on your Home tab if requested.

  1. Tap on your Profile in the top left corner

  2. Look for Awaiting Events

  3. Select the event in question

  4. Follow the flow and upload your document(s) 🚀

I can’t see an event. What should I do?

If you experience issues with this method, you can always submit them to our Support team. If you have a request to provide supporting documents for a payment, worry not - it's a standard procedure which is pretty common for all banks. You can learn more about this here.

Share this article

Check out related articles

Was this article helpful?

Loading...

In this article

Hey bunqers 🌈,

Sometimes our relevant department requires some additional information regarding your payments. You can easily handle their application through the bunq app.

How can I upload a document in the app?

You can provide the needed documents easily through a pending event tab you can find on your Home tab if requested.

  1. Tap on your Profile in the top left corner

  2. Look for Awaiting Events

  3. Select the event in question

  4. Follow the flow and upload your document(s) 🚀

I can’t see an event. What should I do?

If you experience issues with this method, you can always submit them to our Support team. If you have a request to provide supporting documents for a payment, worry not - it's a standard procedure which is pretty common for all banks. You can learn more about this here.

Share this article

Check out related articles

Was this article helpful?

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If you can't find an answer or need someone to speak to, we're always available to offer a helping hand.

We're here for you

If you can't find an answer or need someone to speak to, we're always available to offer a helping hand.

We're here for you

If you can't find an answer or need someone to speak to, we're always available to offer a helping hand.