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Hey bunqers 🌈,

Sometimes our relevant department requires some additional information regarding your payments. You can easily handle their application through the bunq app.

How can I upload a document in the app?

You can provide the needed documents easily through a pending event tab you can find on your Home tab if requested.

  1. Tap on your Profile in the top left corner

  2. Look for Awaiting Events

  3. Select the event in question

  4. Follow the flow and upload your document(s) 🚀

I can’t see an event. What should I do?

If you experience issues with this method, you can always submit them to our Support team. If you have a request to provide supporting documents for a payment, worry not - it's a standard procedure which is pretty common for all banks. You can learn more about this here.

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Dans cet article

Hey bunqers 🌈,

Sometimes our relevant department requires some additional information regarding your payments. You can easily handle their application through the bunq app.

How can I upload a document in the app?

You can provide the needed documents easily through a pending event tab you can find on your Home tab if requested.

  1. Tap on your Profile in the top left corner

  2. Look for Awaiting Events

  3. Select the event in question

  4. Follow the flow and upload your document(s) 🚀

I can’t see an event. What should I do?

If you experience issues with this method, you can always submit them to our Support team. If you have a request to provide supporting documents for a payment, worry not - it's a standard procedure which is pretty common for all banks. You can learn more about this here.

Partage cet article

Consultez les articles connexes

Paiements
Assistance

Cet article t’a été utile ?

Loading...
Dans cet article

Hey bunqers 🌈,

Sometimes our relevant department requires some additional information regarding your payments. You can easily handle their application through the bunq app.

How can I upload a document in the app?

You can provide the needed documents easily through a pending event tab you can find on your Home tab if requested.

  1. Tap on your Profile in the top left corner

  2. Look for Awaiting Events

  3. Select the event in question

  4. Follow the flow and upload your document(s) 🚀

I can’t see an event. What should I do?

If you experience issues with this method, you can always submit them to our Support team. If you have a request to provide supporting documents for a payment, worry not - it's a standard procedure which is pretty common for all banks. You can learn more about this here.

Partage cet article

Consultez les articles connexes

Paiements
Assistance

Cet article t’a été utile ?

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On est là pour toi

Si tu ne trouves pas de réponse ou si tu as besoin de parler à quelqu'un, nous sommes toujours là pour t'offrir un coup de main.

On est là pour toi

Si tu ne trouves pas de réponse ou si tu as besoin de parler à quelqu'un, nous sommes toujours là pour t'offrir un coup de main.

On est là pour toi

Si tu ne trouves pas de réponse ou si tu as besoin de parler à quelqu'un, nous sommes toujours là pour t'offrir un coup de main.