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Troubleshooting

Something not working right? We’ve got step-by-step help to fix it fast, so you can get back to what matters.

Troubleshooting

Something not working right? We’ve got step-by-step help to fix it fast, so you can get back to what matters.

Troubleshooting

Something not working right? We’ve got step-by-step help to fix it fast, so you can get back to what matters.

Support
Payments
Cards
Account
Frequently Asked Questions
Bank Accounts
Login Issues
Security
Cash
Support
Payments
Cards
Account
Frequently Asked Questions
Bank Accounts
Login Issues
Security
Cash
Support
Payments
Cards
Account
Frequently Asked Questions
Bank Accounts
Login Issues
Security
Cash

Articles

I don't recognize a card payment. What should I do?

I can't activate Bizum because my phone number is already in use

Duplicate Accounts: How can I log back into my existing account?

Why was my Payday late?

Why was my bunq app slow on December 28 and 29, 2025?

Issue with Apple Pay

Issue with my Debit Card (Mastercard)

Issue with Google Pay

Issue with my Credit Card (Mastercard)

How do I fix issues with PaysafeCash?

Issue with ATM withdrawal

Issue with Virtual credit card

Issue with Co-Founders

How to troubleshoot login issues?

Issue with my child's account

Issue with Joint Account

My Joint Account invitee never received their invitation

Issue with card payments

Issue with bank transfers

Issue with IBAN or Bank Account

Articles

I don't recognize a card payment. What should I do?

I can't activate Bizum because my phone number is already in use

Duplicate Accounts: How can I log back into my existing account?

Why was my Payday late?

Why was my bunq app slow on December 28 and 29, 2025?

Issue with Apple Pay

Issue with my Debit Card (Mastercard)

Issue with Google Pay

Issue with my Credit Card (Mastercard)

How do I fix issues with PaysafeCash?

Issue with ATM withdrawal

Issue with Virtual credit card

Issue with Co-Founders

How to troubleshoot login issues?

Issue with my child's account

Issue with Joint Account

My Joint Account invitee never received their invitation

Issue with card payments

Issue with bank transfers

Issue with IBAN or Bank Account

Articles

I don't recognize a card payment. What should I do?

I can't activate Bizum because my phone number is already in use

Duplicate Accounts: How can I log back into my existing account?

Why was my Payday late?

Why was my bunq app slow on December 28 and 29, 2025?

Issue with Apple Pay

Issue with my Debit Card (Mastercard)

Issue with Google Pay

Issue with my Credit Card (Mastercard)

How do I fix issues with PaysafeCash?

Issue with ATM withdrawal

Issue with Virtual credit card

Issue with Co-Founders

How to troubleshoot login issues?

Issue with my child's account

Issue with Joint Account

My Joint Account invitee never received their invitation

Issue with card payments

Issue with bank transfers

Issue with IBAN or Bank Account

Get started with bunq

Download the app and start banking in minutes.


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For Business

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© 2026 bunq

ImprintWebsite TermsPrivacy StatementAccessibility StatementCookie StatementSitemap

Get started with bunq

Download the app and start banking in minutes.


For You

  • Personal Use Cases
  • Personal Plans
  • Personal Features
  • Personal Comparisons
  • Personal Cards

For Business

  • Business Use Cases
  • Business Plans
  • Business Features
  • Business Comparisons
  • Business Cards

Discover

  • Blog
  • Learning Hub
  • Reviews
  • Mortgages
  • tricount

About Us

  • Press
  • Careers
  • Security
  • Sustainability
  • About

ImprintWebsite TermsPrivacy StatementAccessibility StatementCookie StatementSitemap

© 2026 bunq

Get started with bunq

Download the app and start banking in minutes.


For You

  • Personal Use Cases
  • Personal Plans
  • Personal Features
  • Personal Comparisons
  • Personal Cards

For Business

  • Business Use Cases
  • Business Plans
  • Business Features
  • Business Comparisons
  • Business Cards

Discover

  • Blog
  • Learning Hub
  • Reviews
  • Mortgages
  • tricount

About Us

  • Press
  • Careers
  • Security
  • Sustainability
  • About

© 2026 bunq

ImprintWebsite TermsPrivacy StatementAccessibility StatementCookie StatementSitemap